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We are here to help. If you have questions about a job, a provider, or how Sheniani works, reach out to us.
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Got Questions? We've Got Answers!
How do I post a service request?
Click the "Post a Job" button on the homepage, select the relevant category, fill in the job description, and specify your preferred budget.
What happens after I post a job?
Your request becomes visible to providers in the relevant category. Interested professionals will send you proposals, which you can compare in your management dashboard.
What are priority tags (Fast/Cheap, Quality)?
When posting, you can highlight what matters most: speed and affordability, or high-quality results. This helps the system show your job to the most suitable providers.
How much does it cost to post a job on Sheniani.ge?
It is completely free! You simply post the details of the work you need done, and providers will reach out to you.
Who do I pay for the completed work?
Payments are made directly between you and the provider outside the platform. Sheniani.ge does not handle escrow or charge commissions on the work performed.
What happens if the provider does a poor job?
After the work is completed, you can leave a public review. This helps other users and encourages providers to maintain high quality standards.
How does Sheniani.ge work for providers?
We operate on a "Lead-selling" model: you purchase points (Coins) to "unlock" specific job leads and start a chat with the client.
How do I purchase points?
Points can be purchased directly through the platform via BOG or TBC Bank. The process is instant, allowing you to respond to jobs immediately.
What is "Shortlisting" and how do I get hired?
When you respond to a job, the client reviews your profile. If they shortlist you, their contact information is unlocked, and you can begin messaging.
How can I boost my profile's visibility?
Complete your portfolio with high-quality photos/videos, add social links, and collect positive reviews. A complete profile significantly increases client trust.
Are there any bonuses for new registrations?
Yes! The first 100 verified providers will receive 1,000 free points to test the platform's features.